Hero Electric Partners with SpareIt to Use Garage Network as EV Service Hubs

• Published On: 5 January 2022
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Hero Electric is all set to provide training to garage owners associated with SpareIt

Hero Electric collaborated with SpareIt to train and use their garage network as EV service hubs. Under this partnership, SpareIt will be offering trained garages as Private Garage Owners (PGO) for Hero Electric’s B2B and B2C clients. In addition, SpareIt locate app will be integrating fleets and customers for garage discovery and service calls. This is being done with an aim to make EV owning experience seamless. Besides this, Hero Electric will be providing training to garage owners associated with SpareIt. The two-wheeler brand will also coach trainers from SpareIt as part of their train-the-trainer program. 

“At Hero, we believe that a robust and well-equipped service network is key to a satisfied customer experience. Mechanics need to be re-skilled and trained to readily address various issues faced by customers in the operation, usage, and maintenance of the electric scooters. This partnership further brings us closer to our commitment of training 20,000 PGOs and also reflects the growth of the electric vehicle segment fastening the green mobility shift. We look forward to this next phase of electric mobility where our PGOs drive this green revolution,” as commented by Sohinder Gill, CEO, Hero Electric.

Hero Electric is one of India's largest electric two-wheeler brands who is committed to create an ecosystem by re-skilling and training mechanics and garage owners, under its PGOs initiative. The aim is to service all types of electric bikes in the near future. Having said that, Hero has so far trained over 6,000 such PGOs. The brand is further committed to train over 20,000 such owners in the next two years.

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“Our platform digitizes the offline neighbourhood garages by empowering them with easy access to sourcing, last-mile logistics, business management solutions and digital credit. This partnership with Hero Electric allows us to create a convenient and efficient ecosystem to service our customers and further the growth of the EV segment,” as commented by Prashant Kamdar, Founder & Director, SpareIt.