General Help
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Droom is Malaysia's first motorplace helping buyers and sellers to buy and sell automobiles and automobile services online. It is easy for a seller to list and sell at droom. It is a self-service platform allowing customers to independently upload their product and transact at droom.
We believe in trustworthy and transparent transaction and support all our customers through incomparable customer support.
You need to register at droom in order to use services and features offered by us. It’s easy to sign-up at droom. If you are a professional automobile dealer or service provider you can sign-up as a pro-seller and enjoy maximum benefits. Check out steps to sign-up
Once you are registered at droom, you can create your listings for free (only pro-sellers). Upload maximum products that provide buyers with more options and better choices. Follow droom’s recommended best practices to boost sales and reduce pain points of a buyer. Below are the simple steps to create a listing as a pro-seller:
Seller declaration form, unbiased inspection report, a copy of RC, insurance papers, service logs and more will help in building up trust amongst target customers.
It is very important to price an item in a way that it sells well. Make sure to offer best price to the customer and review the market pricing trends for your product before pricing an item. Your cost price and doom’s service fee must be the two major components of products’ price listed at droom. Keep the pricing aggressive and attractive to entice maximum customers. Check "Orange Book Value" of each listing before pricing it.
Droom makes sure that you get paid on time for every successful transaction. Once the transaction is complete, the buyer directly pays you 98% - 97% (Depending upon commitment fee paid) of the selling price either through cash, cheque, or draft depending upon your preference. From the other 2% - 3% (which buyer pays as Commitment fee on droom's platform, depending upon the category), droom keeps the selling service fee (starting 1.5% of the selling price) and transfers rest of the amount in your bank account only after the transaction is fully settled between you and buyer.
While creating a listing make sure to upload very crisp and clear images of your listing. Upload minimum 4 - 5 photos of the vehicle, clicked from all the sides and interior and exterior (if applicable), so that a buyer can have a clear view of the product he wants to buy. You can easily upload pictures while creating a listing through droom mobile app for Android or iOS users or through website.