FAQ | Buyer

How can we help you?

Checkout and Payment

If your payment not going through, there can be the following reasons:
1.    Please ensure you have sufficient funds in your account
2.    You might be taking more time to make a payment as session gets expire for security reasons
3.    Payment gateway is down right now
For more details, please contact our support team or write to us support@droom.in
It is the booking amount or advanced money paid before transaction is completed. Token Amount is 2% - 3% (depending upon the category) of the final selling price that’s paid online on droom’s platform using a safe and secure payment gateway in order to commit a product. It is fully refundable and covered under Droom Buyer Protection.
To know more about token amount, please visit here
Yes, you can add product to the cart and buy later, if it is available during checkout