FAQ | Buyer

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Droom Merchandising - Exchange/Return/Refund

We provide our customers with best user experience and put our best efforts to deliver the product in its best shape and size. However, in a rare case if you happen to receive a damaged or defective product, then please notify us within 5 days of delivery of shipment.
We provide our customers with best user experience and put our best efforts to deliver the right product to customer. However in a rare case where you happen to receive a different product from what you had ordered, please notify us within 5 days of delivery of shipment.
Yes, shipping charges are refundable in case of return.
Send us an email at: support@droom.in