We do not offer refund in all the cases. In some of the cases (e.g., broken visor, missing screw, scratches on helmet body) we provide compensation, and the amount may vary from deal to deal depending upon the offer price of the merchandise. Refund is done only in the cases when the helmet body is broken.
Following are the guidelines for sharing the images for damaged product with us:
1. Click and send 6 images covering all 6 sides of the box.
2. Click and send 6 images covering all sides of product.
3. The Invoice/tracking details on box should be clearly visible in the picture.
4. Damage should be clearly visible in the images.
Please send images of the broken helmet with the broken area clearly visible in the picture at email@example.com. As soon as the images are approved by our internal verification team, we will initiate a refund of the amount paid by you at the time of purchasing the helmet.
Note: Customer has to raise a dispute or directly share the images within 5 days from the date of delivery post which the claim stands null and void.